Question 1

What is the difference between 3D, 360° or Google Street View virtual tours?"

Accepted Answer

It depends on your needs. Our virtual tours achieve different outcomes based your needs for your business.
 
If you want to showcase your space and allow your cleints to engage with your tour, measure your space and plan their event, then our Matterport 3D virtual tours are for you. Your client will be able to explore your space and measure your room with 99% accuracy to plan their event or furnishings.
 
360° Virtual Tours are great if you are looking for lead generation tool or be able to connect with your clients and walk them through your space. 360° virtual tours still allow you to embed videos and content in your tour to engage with your clients. It even has the live chat feature to connect with you and answer any questions you may have.
 
Google Street View Virtual Tours are great for businesses with store fronts who want to increase and enhance their business listing on Google and Google Street View. Adding a Google Street View virtual tour builds brand awareness and consumer trusts. Businesses with a Google Street View virtual tours are twice more likely to show interest and result in increase sales.

Question 2

Why do I need a 3D tour? I already have photographs and videos.

Accepted Answer

As technology becomes more innovative, consumers are looking for different ways to experience brands. What was once sufficient for a company to have amazing photographs and video reels highlighting a space, now lacks the immersive experience consumers are seeking. Photographs and videos dictate to your consumers the view you want them to see, they have no autonomy.
 
Our virtual tour of your space creates that immersive experience your clients are seeking. They are able to freely explore every room of your property as if they were actually there, the most realistic way to experience a physical location without being physically there.
 
Our virtual tour allows your client to deeply immerse themselves in your space with the click of a button.

Question 3

How long does it take to do a scan?

Accepted Answer

There is no preset time it takes to scan a property; building size, layout, furnishings, windows and mirrors are all factors that can directly correlate to the length of time it takes to do a scan. However, for a reference a 1,500 sqft space would take approximately 1 hour to complete.
 
We value and respect your time. Because each space is unique in size and features, we recommend scheduling an onsite consultation for larger scale and complex projects. In doing so, we are able to accurately inform you of the length of time necessary to complete your project.

Question 4

How much does a virtual tour cost?

Accepted Answer

Each project is a unique space and our proposals are custom tailored to our client’s needs, because of this, we do not have set pricing. There are many contributing elements that are considered when quoting a project. Elements such as venue size, floor plans, quantities and complexities of tags and annotations are all factored in when we prepare our proposal. Rest assure that we will never sell you a product or service that will not directly benefit your business.

Question 5

What is included in my 3D virtual tour?

Accepted Answer

We pride ourselves in providing our clients a comprehensive package as our standard. All completed projects will include the following at no additional cost:
URL link/HTML code for you to embed your virtual tour in your website and social media accounts *
“Doll house” view of your virtual tour
High definition photographs pulled from the scan
Highlight reel video of your tour
*In order to be able to share your tour with the public (social media, Google Street View or on your website) you need an active hosting site.

Question 6

What geographical areas do you cover?

Accepted Answer

Our office is based out of West Covina, California, but we produce vitural tours for businesses and venues in Los Angeles County, Orange County, Riverside County, San Bernardino County and Inland Empire.
 
If you're location is outside of the Southern California region contact us so we can discuss your needs.

Question 7

Do I need to pay a deposit?

Accepted Answer

It depends on the project. Most small scaled projects are billed once the tour is delivered. Larger projects may require 25-50% deposit prior to scheduling.

FAQs

What is the difference between 3D, 360° or Google Street View virtual tours?"

Why do I need a 3D tour? I already have photographs and videos.

How long does it take to do a scan?

How much does a virtual tour cost?

What is included in my 3D virtual tour?

What geographical areas do you cover?

Do I need to pay a deposit?